Terms and conditions
Please read these terms and conditions carefully before using Finewineuk.com (“Maison Colombier Prestige & fine Chateau Wines). By accessing or using Finewineuk.com (“The Website”) you agree to be legally bound by these terms and conditions as they may be modified and posted from time to time. If you do not wish to be bound by these terms and conditions then please do not use The Website.
By accessing The Website you accept and agree to these terms and conditions of use as they apply to your use of The Website.
All prices and information subject to alterations without prior notice.
All goods are subject to availability and remain the property of ‘Maison Colombier’ until payment is received in full.
We accept credit card payment Switch, MasterCard, Visa and JCB. Order by fax and payment by cheque option are available. Your order can only be accepted if you are over 18 years of age. By placing an order with Maison Colombier you confirm that you are at least 18 years old.
Standard Uk delivery on our products is approx. 2-5 working days to Mainland UK. If you require next day delivery in Mainland UK, orders must be received by 12:00. All next day orders incur an additional delivery charge.
We can deliver on any specific day, just notify us in the delivery instructions box. Please try and specify an address where the recipient will be present (office, neighbour, etc). Delivery prices include full insurance cover, postage and packing and VAT. Delivery must be to an address in the UK. We cannot deliver to PO box Addresses. Our couriers deliver Monday to Friday 0900- ¬ 1730, excluding bank holidays.
It is your obligation to inspect goods immediately upon receipt and notify either ourselves or the carrier immediately of any shortage or damage. In the absence of any notification within three days the shortage, damage or any other deficiency will be deemed to have occurred after delivery to you.
In the unlikely event that we have run out of an item on your order, we will endeavour to contact you to arrange a replacement. However at peak times of the year, we do reserve the right to replace out of stock items with another of equal or greater value.
We may suspend deliveries and/ or collections if any sum is outstanding.
The Statutory rights of the consumer are not affected by the terms of our service
Whilst we make every effort to ensure the proper cellaring of wines in our possession and will act in good faith in purchasing wines, we cannot be responsible for the condition of wines or whether they show any attributes that might be expected. In our absolute discretion we will consider requests for replacing the unopened balance of an order which is undrinkable.
Warnings: customers should take note of the following inherent risks and warnings:
– Alcohol should be consumed in moderation
– A case of wine is heavy so extra care should be taken when lifting it. If you are concerned about the weight we advise that you transfer the bottles 1 or 2 at a time.
– Some wines, particularly Reds, may cause staining if spilt so please take extra care.
– Sparkling wines and champagnes can be volatile due to the build up of gasses so please exercise caution when you are opening these.
We DO NOT pass your details on to third party companies for promotional or any other purpose.
Maison Colombier Wines reserves the right to change or add to these terms and conditions for security, legal or regulatory reasons.